Email Account Settings
If you are after the common settings for your email account please use the information below.
Username: Your full email address
Password: The corresponding password
Incoming Mail Server: mail.yourdomainname.com (if connecting over SSL then please use plesk/plesk2.webclick.com.au)
Outgoing Mail Server: mail.yourisp.com.au (eg: mail.bigpond.com) OR mail.yourdomainname.com OR plesk/plesk2.webclick.com.au
If you are unsure if you should be using plesk or plesk2, please contact us for further assistance.
Outgoing (SMTP) mail server settings
If using mail.yourdomainname.com or plesk/plesk2 (per above) for your outgoing server, also change the following settings (may be found in Advanced Settings):
- Use outgoing server port to 587 (select TLS or STARTTLS if using encryption, and plesk/plesk2)
- Authenticate the outgoing mail server using your username and password
We have handy tutorials for you, which will walk you through setting up your email account in some of the popular mail programs. Although these tutorials will guide you through each page, you will need to refer to the information above for your specific email account, such as username, password and the incoming and outgoing mail servers. Go to https://portal.webclick.com.au/knowledgebase/9/Email-Programs to view the available tutorials.